Rentals Front of House

At Helmores, we pride ourselves on providing exceptional customer service and a fantastic journey for our clients, from the first viewing to handing over the keys. If you have a passion for property and thrive in a fast-paced, friendly environment, we want to hear from you!

Position Overview:

• Job Title: Rentals Front of House
• Location: Crediton, Devon
• Type: Full-time (40 hours per week, Monday to Friday, 8.30 am – 5.30 pm)
• Salary: £23,795.20 per annum
• Flexibility: Occasional Saturdays and flexibility in work hours required

Key Responsibilities:

• Warmly greet and assist visitors and callers with high efficiency.
• Organise property viewings and liaise feedback to the team.
• Register applicants, organise valuations, and maximise opportunities.
• Advise clients on buying, selling, and renting processes.
• Respond swiftly to internet enquiries and follow up on leads.
• Provide detailed information about properties to potential renters and buyers.
• Perform administrative duties and support lettings and maintenance coordination.

What We're Looking For:

• Essential Skills: Strong customer service, negotiation, and administrative abilities. Proficient in Microsoft Word, with excellent literacy and numeracy skills. Solid telephone communication skills.
• Desirable Traits: Keen interest in property, understanding of the local housing market, and familiarity with relevant legislation.
• Behavioural Competencies: Effective communicator with diverse groups, excellent organisational skills, friendly and professional demeanor, ability to handle pressure, and a team-oriented approach.

Qualifications:

• Proven experience in administration and customer service.
• GCSEs grade C or above in English and Maths.
• A full, clean driving licence.

Why Helmores?

• Professional Growth: Be part of a forward-thinking team that values innovation and staying ahead of market trends.
• Community and Culture: Engage in team events and enjoy a collaborative work environment.
• Work-Life Balance: Embrace flexibility in your work schedule to maintain a healthy work-life balance.

If you are motivated by helping others and love working in a dynamic, professional setting, Helmores is your next career step. Apply today and join a team that values hard work and dedication in providing the best possible service to our clients.

Click here to apply for the Rentals Front of House position