Whilst the Corona virus continues to spread further across the UK, we are very much “business as usual”.
We are maintaining a calm and practical approach to this issue but also taking our responsibility to our staff and our customers very seriously.
As a team, we are adhering to best practice guidelines provided by the Government and Public Health England.
Whether you are buying, selling or renting, we’re doing everything we can to make the process as easy and as safe as possible for everyone:
Property Valuations: If you’re worried about getting your property valued by us in person, we can give you a very good idea of value (sales or rentals) without seeing your property, either by phone or a video call with you.
Advice Meetings: You can schedule a video call with us using WhatsApp or Zoom (most laptops have Webcams built in). Just call or email to fix a time and we’ll do the rest.
Video Tours: Many of our properties have amazing Interactive 3d Tours, and in addition to this we’re now shooting video tours which will be posted in our Helmores VIP Facebook group. If you’re self-isolating and there’s a particular property that you’d like a tour of, get in touch and we’ll get it done!
Reassurance: If you are concerned about viewing a property, having an in person valuation at your home, or you are a tenant awaiting a property inspection – we can wear gloves and facemasks if you prefer – just let us know.
Hand Shaking: We are operating a ‘no shaking hands’ policy so please don’t be offended!
Been Abroad? If you have recently (within the last 14 days) returned from one of the High risk countries detailed on the Government website, we would respectfully ask you to contact us by phone or email rather than coming to our offices.
Helmores VIP Facebook group: Join this brilliant Facebook Group and see all new properties before they launch to the market, including video tours, and much more – its great whether you are self isolating or not!
Please contact me, Rob Stoyle, if you need any further help and I’ll do my utmost for you.